Class Details
Embark on a four-day, hands-on journey through low-code Agentic AI development with Copilot Studio and Copilot Cowork, designed for Software Engineers, Solution Architects, and Power Platform Makers. You will progress from foundational concepts through advanced orchestration and enterprise governance, gaining practical skills to build agents that solve real business challenges.
You start with the essentials: agents, copilots, prompt engineering, semantic indexing, Retrieval Augmented Generation (RAG), and the Model Context Protocol (MCP). From there you move into the Microsoft Frontier ecosystem, exploring Copilot Chat, Copilot Tasks, App Builder, Copilot Workflow, SharePoint Agents, and Agent Builder.
You then learn to harness Copilot Cowork, the agentic experience built for everyday knowledge workers. By crafting custom SKILL.md skills, scheduling prompts, and extending capabilities with built-in skills and plugins, anyone on your team can automate recurring workflows without writing a single line of code, while staying in control through human-in-the-loop approvals at every step.
Copilot Studio Basics grounds you in creating and configuring agents, mastering knowledge systems, and building rich interactions with topics, entities, variables, Power Fx, and Adaptive Cards. Advanced topics introduce autonomous agents, multi-agent orchestration, deep reasoning models, Agent Flows, and voice support, complemented by a dedicated evaluation module covering test sets, multi-turn conversation tests, activity maps, and CSAT transcripts. The class closes with publishing, ALM, deployment pipelines, and Microsoft Purview governance.
Curriculum
Introduction to Microsoft Copilot & AI Agents
- Copilot & Agents Overview
- Introduction to Agents and Copilots for Microsoft 365
- The Microsoft 365 platform & Copilot for Microsoft 365 Ecosystem
- Copilot & Copilot Studio Licensing Options (Full vs PAYG)
- What is Agentic AI?
- Key Components of an Agent: Knowledge & Tools
- Prompt Engineering, Semantic Index & RAG
- Tools & Model Context Protocol (MCP)
- Microsoft Copilot Extensibility Fundamentals
- Choose a Copilot Extensibility Development path
- Envisioning Planning & Scenarios
- Tools & Environment Configuration
Microsoft Frontier, Copilot Chat & Productivity Agents
- Microsoft Frontier Program Overview
- Introduction to Copilot Chat
- Copilot Tasks
- Build Apps with Microsoft 365 Copilot App Builder
- Implement Workflow using Copilot Workflow
- Memory & Schedules Prompts
- Productivity Agents
- Copilot Studio Light (Agent Builder) for No-Code Agents
- SharePoint Agents
Microsoft 365 Copilot Cowork
- What is Cowork?
- Getting Started with Cowork
- Core Capabilities: Communication, Documents, Calendar, Research & Automation
- Understanding Skills — Built-in Skills & the Side Panel
- Creating Custom Skills with SKILL.md
- Scheduling Prompts & Recurring Automation
- Extending Cowork with Plugins
- Human-in-the-Loop: Approving Actions & Staying in Control
Copilot Studio Basics
- Overview Copilot Studio Agents in Copilot Studio
- Creating & Configuring Copilot Studio Agents
- Mastering Knowledge & Starter Prompts
- Bing Custom Search as a Knowledge Source
- Topics, Entities and Variables
- Conversation Design Best Practices
- Collecting Information using Adaptive Cards
- Understanding & Using Power Fx
- Publish Agents to Channels (Teams, Charts)
Extending Copilot Studio Agents Tools
- Prompt Actions & Prompt Library
- Prompt Assistant for faster Prompt Engineering
- Using Code Interpreter in Prompts
- Integrating Dataverse Tables
- Consuming REST APIs & Enterprise Data
- Model Context Protocol (MCP) & Work IQ
- Automating Visual Tasks using Computer Use
- Managed Agents: Document Processor
- Organizing tools using Component Collections
Advanced Copilot Studio Agents
- Autonomous Agents & Triggers
- Multi-Agent Orchestration: Focused- & Connected Agents
- Implementing Routing Patterns
- Use Deep Reasoning models for complex tasks
- Agent Flows and deterministic Task Automation
- Use AI Builder in Flows
- Optimize Agent Flows Savings
- Adding Voice Support to Agents
- Post-call Actions for Voice Agents
- Integrating Pro-Code Agents
Testing & Evaluating Copilot Studio Agents
- Agent Evaluations (GA)
- Creating Test Sets: Manual, CSV Import & AI-Generated
- Multi-turn Conversation Tests
- Thumbs-up/down Feedback & Activity Maps for Diagnosis
- Viewing & Filtering User Questions and Reactions
- CSAT Values and Session Transcripts
- Exporting Evaluation Data for Further Analysis
- Using Copilot Studio Kit for Advanced Evaluation
Designing & Implementing Business Processes
- Defining Scenarios & Envisioning
- Mapping Scenarios to Capabilities
- Designing Conversation Flows
- Human in the Loop
- Evaluate Agents & Processes
- Analytics And Application Insights
- Troubleshooting and Analyzing Conversations
Publishing & Maintaining Copilot Studio Agents
- PowerPlatform Admin Center & Architecture
- Introduction to Power Platform Environments & Solutions
- Publishing and Deploying Copilot Studio Agents
- Using Advanced Channels (Whatsapp, Web, ...)
- Application Lifecycle Management for Copilot Studio Agents
- Exporting & Importing Agents between Environments
- Deployment Pipelines & Source Control integration
- Copilot Studio Compliance & Security
- Introduction to Microsoft Purview
- Preventing Agent Sprawl
Class Logistics
All prices are net B2B prices and subject to 20% VAT or Reverse Charge in the EU.

